Anugraha Apartment Owners Association and Sattva Team Meeting
Minutes of Meeting
Date: September 5, 2024
Meeting attendees:
| Attendees | Names |
|---|---|
| AAOA Members | Mr. SP Nayak |
| Mr. Suryakant | |
| Mrs. Kalavathi | |
| Mr. Shivakumar | |
| Mr. Nataraj | |
| Mr. Shivalingappa Diggi | |
| Sattva Representatives | Mr. Ryan Taylor |
| Mr. Santosh Kumar | |
| Mr. Anand Mishra | |
| Mr. Praveen | |
| Elmeasure Representative | – |
Agenda Items and Discussions:
1. Cauvery Water Update
- Sattva Team has submitted another letter to BWSSB Chariman for road cutting permission not being given by BBMP.
- BBMP delayed road cutting permission citing new road and which can’t be cut for 2 years.
- Sattva team has resent the request to BBMP Special Commissioner.
- Copies of all submitted letters and demand receipts to be shared with AAOA.
- Resolution expected within 60 days (by November 5, 2024). At least pipeline.
2. HT/LT Conversion and Power Disruptions
- Sattva Team declined the HT to LT conversion due to management decision and building electrical design, which AAOA does not accept. Further discussions with management are needed.
- DG programming has been updated, and faulty BESCOM feeders have been replaced.
- DG service report to be shared with AAOA.
- DG – getting return power issue to be urgently investigated and tested.
3. Elmeasure Billing Issues
- Residents raised concerns regarding improper billing to be prioritized and resolved by Elmeasure.
- Elmeasure Team agreed to provide timely and detailed bills to residents.
- Elmeasure Team will share contact details (including email) for resident inquiries.
- Sattva Team to share the agreement copy which was made between Elmeasure and Sattva Team to AAOA.
4. Maintenance of Amenities
- Facilities team shared the status and deadlines for the fix for ongoing maintenance of Amenities.
- Deadlines to be communicated to residents.
5. Water Hardness Concerns
- Facilities maintain water hardness levels, but not TDS.
- Hardness checked every three months, reports to be shared with AAOA.
- As Per Sattva Team, low occupancy and water storage contribute to increased hardness.
- AAOA to seek expert opinion hardness for domestic use.
6. Handover (HOTO) and Corpus Fund Transfer
- AAOA will send an official request to initiate the HOTO process.
- AAOA to request corpus fund transfer with applicable interest as part of the HOTO process.
7. Security Lapses
- AAOA instructed the security team to strictly follow standard guidelines.
- Residents raised concerns about security check-in. Proper check-in/out procedures to be enforced.
8. Visitor Car Parking
- As per Sattva Team, records show over 300+ illegally parked cars in the complex.
- Sattva Team to allocate and mark visitor parking by October 5, 2024.
- RF ID system to be implemented post-allocation of all the parking spaces.
9. Borewell Conversion
- 2 of 5 borewells are operational.
- Facilities team to assess the conversion from commercial to domestic use, and Praveen to provide details to AAOA.
10. GAIL Gas Connection
- GAIL Pipeline completion discussed by Sattva Team with the Regional Head; updates expected by the end of September 2024.
- GAIL helpdesk to be set up at Anugraha premises, and status to be shared with AAOA immediately.
- At least 48-hour notice to be given to residents for any maintenance activities.
11. Helpdesk Contact Number
- Facilities team agreed to procure an additional helpdesk mobile number.
12. Buggy Availability
The buggy is available in the complex and will be operational by the end of September 2024 after servicing.
13. Seepage/Leakage Issues
- Genuine seepage/leakage cases will be addressed by the facilities team.
- Other Seepage issues because of grouting and pipeline changes are not taken care by facilities.
14. Maintenance:
- The current rate of Rs. 4.5/- per sq. ft. and multiple requests made by EX OA Sattva denied any further reduction, and the outstanding dues have now exceeded Rs. 2 crores.
- The Sattva Team has requested AAOA’s assistance in collecting the pending maintenance charges and insisted that it us part of the taking over from previous OA . However, AAOA has clearly stated that it will not be involved in any collection activities.
- AAOA has requested the Sattva Team to provide detailed information on the current expenses and justification for the Rs. 4.5/- rate, which is higher than in other comparable apartments.
- Sattva refused the sharing of accounts of maintenance to OA.
- If Sattva team is ready to reduce the maintenance, then we can take up this with the residents and collect their feedback.
- AAOA will consult with the residents to determine the next steps regarding the payment of maintenance charges.