Update on Facilities Concerns raised during the Resident’s Meeting

Dear Residents,

Following the resident meeting on 28th September 2024, we would like to inform you that the concerns raised regarding the facilities in our apartment have been taken up with the Sattva Facilities Team. A detailed discussion took place on 30th September 2024, and action plans were established to address these issues at the earliest.

Meeting Details:

• Date: 30-Sep-2024
• Location: Facility Office
• Time: 11:30 AM to 1:00 PM

Attendees:

• AAOA Representatives:
  • Mr. S. P. Nayak (AAOA President)
  • Mr. Shiv Kumar (AAOA MC Member)
• Sattva Representatives:
  • Mr. Santosh
  • Mr. Praveen

Discussion Points and Action Deadlines:

1. STP Smell Issues:
   The foul smell from the STP plant was raised as a major concern. The facilities team assured that this will be resolved within the next 3 days.
2. Gym Equipment:
   It was confirmed that a purchase order (PO) has already been raised for repairing or replacing faulty gym equipment. The team has committed to resolving this issue within one week.
3. Bowling Alley:
   All functions of the bowling alley are operational, except for the scoring system, which will be repaired in a week.
4. Jacuzzi:
   The team has committed to making both the jacuzzies operational within 15 days.
5. Security Issues:
   Concerns regarding security personnel’s availability and inadequate checking during night hours were raised. The facilities team will take corrective actions to ensure proper security measures are in place.
6. Lift Incident:
   The incident where a resident was stuck in the lift for over 45 minutes was discussed. Currently, the intercom is connected only to the respective tower’s reception lobby. The feasibility of connecting the intercom to the security office for better monitoring and faster response times will be explored.
7. Parking Allocation:
   The team confirmed that parking slot allocations, including visitor parking, will be completed within one week.

We will continue to monitor the progress of these issues and provide updates. We appreciate your patience and understanding as we work to resolve these concerns.

Best regards,
AAOA